We hope that you always have a great experience with Walking on Air. Do let us know if you have had exceptional service, we are always keen to hear from you. If you feel there is something we could have done better, please get in touch – we would like to make things right for you. Usually, the quickest way to resolve difficulties is to speak to someone on the airfield straight away. If you feel unable to do so, or feel unhappy with the the outcome, please contact us at the dedicated email address

In either event, we will act according to our Feedback Policy